Policies and Contact
All items will be subject to shipping via Canada Post
Unless otherwise specified by customer.
Exchanges and Refunds
No Refunds on Custom Embroidery Orders
No Refunds on Sale Items
We provide full refunds or exchanges on any NOT custom embroidered products if returned within 30 days from the date of purchase.
For any returns or exchanges, shipping back to the Trace Embroidery store is the responsibility of the customer.