Contact Us

Shipping Policy

All items will be subject to shipping via Canada Post

Unless otherwise specified by customer.

No Refunds on Custom Embroidery Orders

No Refunds on Sale Items

We provide full refunds or exchanges on any NOT custom embroidered products if returned within 30 days from the date of purchase.

For any returns or exchanges, shipping back to the Trace Embroidery store is the responsibility of the customer.

Monday - Friday 10AM - 6PM

Saturdays 11AM - 4PM

Closed Sundays

Closed Holidays